Hairdressing consultation and diagnosis
Course duration: 46 min.
The art of consultation and hairdressing diagnosis: the key to success in working with clients
Course taught by Bartłomiej Lacz
In this valuable lecture, Bartłomiej Lacz shares his knowledge on conducting effective consultations and hairdressing diagnoses. You will learn how these two key elements affect service quality and customer satisfaction.
Contents of the hairdressing consultation and diagnosis course:
- Introduction to consultation and hairdressing diagnosis
- Differences between consultation and diagnosis
- The importance of these elements in the daily work of a hairdresser
- Consultation techniques
- Building customer relationships
- Asking the right questions (open and closed)
- Active listening and gathering information
- Conducting a professional diagnosis
- Analysis of hair structure and condition
- Assessment of scalp condition
- Determining the client's color type
- Analysis of face shape and body shape
- Identification of characteristic features
- Highlighting the client's strengths
- Practical tips
- How to deal with customer expectations
- Techniques for resetting expectations
The course consists of one comprehensive video lecture in which Bartłomiej Lacz discusses all aspects of hairdressing consultation and diagnosis.
Bartłomiej Lacz is an experienced hairdresser and educator who shares his practical knowledge and skills gained in his daily work with clients. Bartłomiej emphasizes the importance of an individual approach to each client, avoiding rigid categorization. The course offers practical advice on how to build relationships with clients, analyze their needs and physical characteristics to create hairstyles that are perfectly suited to individual preferences and beauty types.
Who is the hairdressing consultation and diagnosis course for?
- Hairdressers at every level of expertise who want to improve their customer communication skills
- Stylists who want to better understand the process of analyzing customer needs and characteristics
- All professionals in the hairdressing industry who want to improve the quality of their services
Join the course today and learn how to conduct consultations and diagnoses at the highest level!
Course available as part of the PRO Academy subscription on the Connected Hair platform.
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